Privacy policy

Last Updated: June 2026

S Theory ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, or interact with our website, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Order Information
• Payment Information (processed securely through third-party payment providers)

Website Usage Information

Our website may automatically collect certain information, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time Spent on Website
• Referral Sources

This information helps us improve our website performance and customer experience.

How We Use Your Information

We may use your information to:

• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve our products and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

In the future, we may use services such as:

• Google Analytics
• Meta (Facebook) Pixel

These tools help us understand website traffic, visitor behavior, and marketing performance.

Third-Party Services

We may share necessary information with trusted third-party service providers, including:

• Shopify
• Payment Gateway Providers
• Courier and Delivery Partners
• Analytics and Marketing Platforms

These providers only receive information necessary to perform their services.

Data Security

We implement reasonable security measures to protect customer information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain customer information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and maintain business records.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Changes to this Policy

S Theory reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page.

If you have any questions regarding this Privacy Policy, please contact us through the details provided on our Contact Us page.

S Theory
Salem, Tamil Nadu, India