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💳 PAYMENT OPTIONS

At S Theory, we currently accept secure online payments through the payment methods available on our website, including UPI, Debit Cards, Credit Cards, Net Banking, and other supported payment options offered by our payment gateway provider.

Cash on Delivery (COD) is currently available only within Salem city on selected serviceable PIN codes.

Customers who wish to place a Cash on Delivery order can contact us directly through WhatsApp with the product details, size, delivery address, and contact information. Our team will confirm serviceability and process the order accordingly.

S Theory reserves the right to accept or decline Cash on Delivery requests based on delivery location, order value, and service availability.

CONTACT US

We're always happy to help.

Whether you have a question about a product, sizing, delivery, exchange requests, or your order status, feel free to reach out to us.

Customer Support

📞 Phone / WhatsApp:
6374402490

📧 Email:
stheory2026@gmail.com

📍 Location:
Salem, Tamil Nadu, India

Business Hours

Monday – Saturday
10:00 AM – 8:00 PM

We aim to respond to all customer queries as quickly as possible.

Thank you for choosing S Theory.

SHIPPING POLICY

At S Theory, we strive to deliver your orders as quickly and efficiently as possible.

Delivery Timelines

• Salem: Same-day delivery (subject to availability and order timing)
• Tamil Nadu: 1–2 business days
• Rest of India: 3–5 business days

• All over India Orders ₹1499 and above: Free Shipping

Please note that delivery timelines are estimates and may vary due to logistics constraints, weather conditions, public holidays, or other unforeseen circumstances.

Order Responsibility - Customers are responsible for providing accurate delivery information, including address and contact details.

Once an order has been dispatched and handed over to the courier or delivery partner, S Theory will assist in tracking and resolving delivery-related concerns wherever possible. However, delays caused by incorrect information, customer unavailability, or failed delivery attempts are not the responsibility of the company.

Shipping charges paid during checkout are non-refundable.

Delivery Charges

• Salem Same-Day Delivery

• 0–5 km: ₹25
• 5–10 km: ₹45
• Above 10 km: ₹75

• Tamil Nadu

• Orders below ₹1499: ₹50
• Orders ₹1499 and above: Free Shipping

• Outside Tamil Nadu

• Orders below ₹1499: ₹100
• Orders ₹1499 and above: Free Shipping